[Rakuten] Sr. DevOps Engineer (1005089)

Job Description:

This job position is a hands-on, individual contributor, Sr. DevOps Engineer in the Production Engineering (PE) organization, at Rakuten Rewards. PE organization in Rakuten Rewards is a DevOps discipline with a mission of delivering innovative, automated, self-service infrastructure using cost effective technologies to meet the objectives of autonomous product development teams (Tribes & Squads).

As a Sr. DevOps/SRE Engineer, you will play a pivotal role in improving time to delivery (MTTD) of product feature rollout, improve reliability (MTTI, MTTR) of our services, champion adoption of self-service infrastructure provisioning within the Squads and keep our cloud operations cost efficient.

The job will require strong communication, inter-personal and consulting skills. In the Tribe/Squads/Discipline organization model the role entails enabling the Squads (Prod Dev teams) to be autonomous and self-sufficient.

KEY RESPONSIBILITIES

• Must be passionate about automation, challenge the status quo and develop innovative solutions to solve business problems.
• Develop standards to orchestrate environment build and tear down using Kubernetes, Terraform and/or Cloud Formation
• Build & Deploy CI pipeline automation to a combination of Kubernetes/Docker, Serverless/Lambda and VM based environments
• Squad Cloud Infrastructure provisioning using Infrastructure as code and GitOps principles.
• Infrastructure auto-scaling configurations to meet the Service Availability and Reliability goals.
• Observability / Service Health dashboards creation and upkeep including Anomaly detection, Service Level Indicators and Service Level Objectives.
• Maintain runbooks, traffic flow diagrams for the micro services.
• Continuously improve system health, monitoring & analytics for services
• Available for 24x7 on-call rotation schedule

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

• Experience in sound principles of AWS & GCP Cloud Architecture, building large scale, highly available and performant systems.
• Experience running production operations (SRE) for an online high growth E-commerce company in B2B2C environment
• Experience building modern automated CI/CD pipelines to improve product feature rollout to production - On-Demand, Multiple times a day.
• Prior production experience with Kubernetes & Serverless Operations
• Build and release automation tools: GitHub Actions, Jenkins, Docker, Nexus
• Production system integration, log collection and analysis, builds and performance monitoring/tuning.
• Experience writing test cases to proactively detect failure points in the deployments.
• Implementing observability best practices (Logging, Tracing, Metrics) into CI / CD pipeline.
• One or more of Kubernetes, AWS Solutions Architect, Terraform, Ansible Certifications

QUALIFICATION REQUIREMENTS          

• Bachelor’s degree in Computer Science or other related field of study
• 7+ years of experience in Linux Systems and Webstack administration for an E-Commerce company
• 5+ years of DevOps or SRE experience in an Engineering Organization with Apache/Nginix, Java/Python/Go technology stack on public cloud platform.
• 2+ years of running Kubernetes / Containers in Production to achieve software release velocity
• 2+ years of Terraform, Ansible to provision services in public cloud using automation